FAQs
FAQs
Please get in touch if we’ve left anything unanswered.
Delivery will be calculated at checkout, based on the area of delivery. It is important to note that the delivery fee is NOT calculated per item but rather per delivery. If you add more items to your basket, the delivery fee will remain the same. The shipping costs have been calculated into three categories per area; small items, medium items, large items. The largest item in your basket will determine the shipping fee.
We have worked, and continue to work on ensuring the best delivery options with the lowest cost possible.
Very small items will be packaged with love and sent via a local, reputable courier company to your door, across South Africa.
Our refund and returns policy lasts 14 days. Please visit our Refunds and Returns Page for more information.
We comply We use only the best, authorised and secure payment gateways. This ensures the safe arrival of your payment in our account in order for us to fulfil your order.
View our Privacy Policy for more information.
Most of our products are made to order. Please allow for a 3 – 4 week lead time, or 4 – 5 weeks for orders such as cabinets and some consoles. This excludes shipping which should be about 5 working days for nationwide orders.
If you purchase a stock item in store, we will deliver within the following 3 – 5 business days.
Within Gauteng, Abodery is able to offer installation services at an additional charge. Please make a note at check out and we will contact you to arrange the details. Installation fees range depending on the area and installation requirements.
Outside of Gauteng, Unfortunately at this point, we do not offer installation services. Please reach out to us if you have any other queries at hello@abodery.co.za.
Lightbulbs are not included with the light purchase, except for any ‘Loadshedding’ Lights. Please make a note in your purchase or contact us if you would like us to send you the light bulb options that we can offer you.
Cushions can be arranged directly. Please contact us.
We do offer custom design opportunities or the customisation of our product range. Please contact us at hello@abodery.co.za and a member of our team will be in touch!
Colour Inspiration
Take a closer look at the standard and metallic colours that we offer at Abodery. If you would like a sample, please contact us and we will arrange samples to be sent to you, courier fees will apply.
Please note, colours always vary through different devices and screens. It is important to know that, while we do our best to portray the colours as accurately as possible, the colours are challenging to capture accurately with a camera and display accurately through to your devices.
Standard Colours
Metallic Colours
Wood Stains
Abodery uses Jaxoleum products and all wood products are sealed with a high quality, protective top coat.
