Overview
The privacy of all users that interact with Abodery is of great important to us. We understand that you may feel hesitant to interact with an online store.
Welcome to our Privacy Policy page. This Privacy Policy describes how Abodery (the “Site” or “we”) collects, uses, and discloses your Personal Information. This happens when you visit or make a purchase from the Site.
This privacy policy discloses all the privacy practices in place for our site.
1. Collecting Personal Information
1.1 When you visit the Site, we collect certain information about your device, your interaction with the Site, and information. This information is necessary to process your purchases. We may also collect additional information if you contact us for customer support.
1.2 In this Privacy Policy, we refer to any information that can uniquely identify an individual. This (including the information below) will be referred to as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
2. Device Information
2.1 Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
2.2 Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
2.3 Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. Disclosure for a business purpose: shared with our processor Woocommerce.
3. Order information
3.1 Examples of Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.
3.2 Purpose of collection: To provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
3.3 Source of collection: Collected from you.
3.4 Disclosure for a business purpose: Shared with our processor Woocommerce, our preferred fulfilment service for your order.
3.5 Account creation:
Your name, address, email and phone number will be stored when you create an account.
This information will be used to populate the checkout for future orders.
3.6 Please inform us of any changes to your personal information.
4. Minors
4.1 The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children.
4.2 Please contact us at the address below to request deletion if you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
5. Sharing Personal Information
5.1 We share your Personal Information with service providers. This is done to help us provide our services and fulfil our contracts with you, as described above. For example:
- We use Woocommerce to power our online store. You can read more about how Woocommerce uses your Personal Information here: https://docs.woocommerce.com/document/marketplace-privacy/
- We accept payments through Yoco and Ozow when processing payments. Some of your data will be passed to Yoco and Ozow. This includes information required to process or support the payment, such as the purchase total and billing information.
Please see Yoco’s Privacy Policy and Ozow’s Privacy Policy.
5.4 Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information including what was purchased, when it was purchased and where it should be sent.
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
5.5 Ratings and Reviews: When you provide a rating or review of a Product, you consent to us using that rating or review as we deem fit, including without limitation on the Website, in newsletters or other marketing material. The name that will appear next to that rating or review is your First Name. If you do not agree to this, please do not put any ratings or reviews on the Website. We will not display your Last Name, nor any of your contact details, with a rating or review
5.6 We will treat your personal information as strictly confidential, save where we:
- are entitled to share it as set out in this policy
- must take appropriate technical and organisational measures to ensure that your personal information is:
- kept secure
- protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access
- Provide you with access to your personal information to:
- view and/or update personal details
- promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information
- provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice
- return or destroy any/all of your personal information in our possession or control upon your request. This excluding that which we are legally obliged to retain
5.7 Abodery undertakes never to sell or make your personal information available to any third party other than as provided for in this policy.
5.8 Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is because of our gross negligence.
5.9 If you disclose your personal information to a third party, such as an entity that operates a website linked to this Website or anyone other than Abodery, Abodery SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED BY YOU AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION TO THE THIRD PARTY. This is because we do not regulate or control how that third party uses your personal information. You should always ensure that you read the privacy policy of any third party.
5.10 This website makes use of “cookies” to automatically collect information and data. This is done through the standard operation of the Internet servers.
“Cookies” are small text files a website can use (and which we may use) to recognise repeat users. Moreover, they facilitate the user’s ongoing access to and use of a website. These cookies allow a website to track usage behaviour and compile aggregate data. This allows the website operator to improve the functionality of the website and its content. Moreover, we are also able to display more focused advertising to a user by way of third-party tools.
The type of information collected by cookies is not used to personally identify you. If you do not want information collected using cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note that cookies may be necessary to provide you with certain features available on our website. Thus, you may not be able to use those features of you disable the cookies on your browser. If you do not disable “cookies” you are deemed to consent to our use of any personal information collected using those cookies, subject to the provisions of this Privacy Policy.
6. Using Personal Information
If you have an account on this site, or have left comments, you can request to receive an
6.1 We use your Personal Information to provide our services to you. This includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
6.2 Pursuant to the Protection of Personal Information Act (“POPI Act or POPIA”), if you are a resident of the Republic of South Africa (“RSA”), therefore, we process your personal information under the following lawful bases:
6.3 Your consent
- The performance of the contract between you and the Site
- Compliance with our legal obligations
- For our legitimate interests, which do not override your fundamental rights and freedoms.
7. Ownership and copyright
7.1 The contents of the Website, including any material, information, data, software, icons, text, graphics, layouts, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this Website (“Website Content”) are protected by law, including but not limited to copyright and trademark law. The Website Content is the property of Abodery, its advertisers and/or sponsors and/or is licensed to Abodery.
7.2 You will not acquire any right, title or interest in or to the Website or the Website Content.
7.3 Any use, distribution or reproduction of the Website Content is prohibited unless expressly authorised in terms of the Abodery Terms and Conditions. To obtain permissions for the commercial use of any Website Content contact us via our Contact page.
7.4 Where any of the Website Content has been licensed to Abodery or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time, and you agree to comply with such third-party terms and conditions.
8. Disclaimer
8.1 The use of the Website is entirely at your own risk, and you assume full responsibility for any risk or loss resulting from the use of the Website or reliance on any information on the Website.
8.2 Whilst Abodery takes reasonable measures to ensure that the content of the Website is accurate and complete, Abodery makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability, or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website. Abodery shall not be bound if any such representations or warranties are made by Abodery’s representatives.
8.3 Abodery disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.
8.4 Although Goods sold from the Website may, under certain specifically defined circumstances, be under warranty, the Website itself and all information provided on the Website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law.
8.5 Any views or statements made or expressed on the Website are not necessarily the views of Abodery and its parts.
8.6 In addition to the disclaimers contained elsewhere in the Abodery Terms and Conditions, Abodery also makes no warranty or representation, whether expressed or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way.
You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt or harm the operation of a computer system.
9. Limitation of liability
9.1 Abodery cannot be held liable for any inaccurate information published on the Website. For instance, any incorrect prices displayed on the Website. You are encouraged to contact us to report any possible malfunctions or errors by way of email – hello@abodery.co.za.
9.2 ABODERY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES. THOSE MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, THE WEBSITE OR THE CONTENT CONTAINED ON THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.
9.3 YOU HEREBY INDEMNIFY ABODERY AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD-PARTY WEBSITE.
10. Changes
10.1 Importantly, we may update this Privacy Policy from time to time. In order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
10.2 Last updated: 21/08/2021
11. Information
11.1 For the purposes of the ECT Act, Abodery’s information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on the Website: Full name: Abodery (Pty) Ltd, a private company registered in South Africa with registration number 2021/755858/07.
11.2 Main business: Online retailer
11.3 The physical address for receipt of legal service (also postal and street address): Plot 21, R552, Elandsdrift, Gauteng (marked for attention: CEO and Legal)
11.4 Office bearers:
Fagan Hughes
Email address: Fagan@abodery.co.za
Tanah Chaplin
Email address: tanah@abodery.co.za